Terms & Conditions
LEGAL DISCLAIMER & TERMS OF USE
Trained by Corrie Jane Ltd
1. Service Provider
All coaching services, programs, educational materials, and content provided through the Trained by Corrie Jane app and website are owned and delivered by Trained By Corrie Jane Ltd.
The app is hosted using a third party technology platform provider, which supplies the infrastructure required to operate the app.The platform provider does not provide coaching, nutrition advice, exercise prescription, or health services. All content, programs, and coaching services are created, owned, and delivered by Trained By Corrie Jane Ltd.
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2. Intellectual Property & Ownership
All original content created by Trained By Corrie Jane Ltd, including but not limited to training programs, nutrition and meal guides, recipes, educational resources, written content, videos, exercise demonstrations, graphics, designs, templates, guides, downloadable resources, and website and app content, is the intellectual property of Trained By Corrie Jane Ltd.
Clients are granted a limited, personal and non transferable right to access and use this content for their own personal use only.
Content must not be copied, reproduced, shared, distributed, republished, sold, modified for redistribution, or used for commercial purposes without prior written permission from Trained By Corrie Jane Ltd.
Client Photos, Transformations & Testimonials
Where a client has provided consent for their progress photos, transformation images, testimonials or other client material to be used for marketing or promotional purposes, Trained By Corrie Jane Ltd may use that material in accordance with the consent provided, including on its website and social media platforms.
Any transformation graphics, designs, layouts, written commentary, branding or other original content created by Trained By Corrie Jane Ltd remain the intellectual property of Trained By Corrie Jane Ltd.
Client photos, testimonials and other personal information will be collected, stored and used in accordance with the Privacy Act 2020, the Trained By Corrie Jane Privacy Policy and any applicable client consent.
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3. Licence to Use Content
Clients are granted a limited, non exclusive, non transferable and revocable licence to access and use applicable Trained By Corrie Jane Ltd program content solely for their own personal use while actively enrolled in the relevant program.
This licence does not grant clients any ownership rights in the content or permission to reproduce, distribute, sell, share, publish or commercially use the content.
Access to client only program content may be suspended or terminated following cancellation, non-payment, expiry of membership or removal from the program.
If a payment becomes overdue, access to the program may be suspended or terminated. Suspension or termination of access does not cancel the client's payment obligations. Any payments that have already fallen due remain outstanding and payable to Trained By Corrie Jane Ltd. Where a client is subject to a minimum commitment period, their remaining payment obligations continue in accordance with the subscription and cancellation terms.
Any resources specifically provided to clients for ongoing personal use may continue to be used personally after their membership ends but must not be reproduced, shared, distributed, sold or used commercially.
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4. Prohibited Use
Clients must not, without prior written permission from Trained By Corrie Jane Ltd:
Copy, reproduce, republish or distribute any program content.
Give, send, forward, copy or otherwise provide their training program, meal guides, recipes, educational resources or other client only content to another person, including friends, family members, partners or other clients.
Share login details or allow another person to access their account, membership or paid client-only content.
Sell, resell, sublicense or commercially exploit any program, training plan, nutrition plan, meal plan, recipe, resource, template or other content.
Upload, publish, share or distribute Trained By Corrie Jane Ltd content on social media, websites, online groups, other apps or any other platform.
Use Trained By Corrie Jane Ltd content to create, develop or provide another coaching program, product, service or educational resource.
Remove or alter copyright notices, branding, watermarks or other ownership information from content.
Clients may download or save resources where that functionality is provided, but only for their own personal use.
Unauthorised sharing or use of Trained By Corrie Jane Ltd content may result in immediate suspension or termination of access and may result in further action to protect the company's intellectual property rights.
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5. Client Photos, Transformations & Testimonials
Client progress photos, transformation images, testimonials and other client information will not be used for marketing or promotional purposes without the client's consent.
Where consent has been provided, Trained By Corrie Jane Ltd may use the approved photos, transformation images, testimonials and related material for the purposes specified in that consent, including on the Trained By Corrie Jane website, social media platforms, email marketing and other promotional communications.
Giving permission for photos, transformation results or testimonials to be used for marketing is completely optional and is not a condition of joining or participating in a Trained By Corrie Jane coaching program.
The collection, storage, use and disclosure of client photos and personal information will be handled in accordance with the Privacy Act 2020, the Trained By Corrie Jane Privacy Policy and the consent provided by the client.
Any branded transformation graphics, layouts, designs, written commentary, branding or other original content created by Trained By Corrie Jane Ltd remain the intellectual property of Trained By Corrie Jane Ltd.
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6. Progress Photos & Confidentiality
Progress photos submitted by clients for coaching, check ins and progress tracking will be treated as confidential and used for the purpose of providing coaching services.
Progress photos will not be used publicly or for marketing or promotional purposes unless the client has provided consent in accordance with Section 5 - Client Progress, Transformation Images & Testimonials.
Clients are responsible for submitting photos that are current and accurately represent their progress. Photos should not be edited, filtered, digitally altered or manipulated in a way that could affect the accuracy of coaching assessments or progress comparisons.
Progress photos and associated personal information will be handled in accordance with the Privacy Act 2020 and the Trained By Corrie Jane Privacy Policy
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7. Results Disclaimer
Individual results will vary. Trained By Corrie Jane Ltd does not guarantee any specific result or outcome, including fat loss, muscle gain, strength improvements, changes in body composition or health outcomes.
Results may be influenced by a range of individual factors, including training history, nutrition, lifestyle, genetics, consistency, adherence, medical factors and other circumstances outside the control of Trained By Corrie Jane Ltd.
Client transformations, testimonials and results shown on the website, social media, email marketing or other promotional material represent individual experiences and should not be interpreted as a guarantee that another client will achieve the same or similar results.
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8. Health, Nutrition & Medical Disclaimer
Trained By Corrie Jane Ltd provides fitness, nutrition and lifestyle coaching within the qualifications and competence of the coach.
Nutrition coaching may include calorie and macronutrient targets, meal guides, nutrition education, food choices and dietary strategies relating to fat loss, muscle gain, performance and general wellbeing.
Coaching services do not constitute medical advice, diagnosis, medical treatment or medical nutrition therapy and are not intended to replace care from an appropriately qualified healthcare professional.
Where a client's health, nutrition, medication, injury or other needs require assessment or treatment outside the coaching service, Trained By Corrie Jane Ltd may recommend or require the client to seek advice, assessment or treatment from an appropriate healthcare professional, such as a GP, medical specialist, Registered Dietitian or physiotherapist.
Clients are responsible for providing accurate and relevant information about any medical conditions, medications, injuries, pregnancy or other health concerns that may affect their ability to safely participate in an exercise or nutrition program.
Clients should seek appropriate medical advice if they have a medical condition that may affect participation, develop concerning symptoms, experience an injury, or have been advised by a healthcare professional to obtain medical clearance.
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9. Assumption of Risk
Participation in exercise, strength training, cardiovascular training and other physical activity involves inherent risks. These risks may include muscle soreness, strains, sprains, falls, aggravation of existing injuries or medical conditions, serious injury and, in rare circumstances, serious medical events or death.
Clients are responsible for exercising within their abilities, following the instructions provided, using equipment appropriately and stopping exercise if they experience pain, dizziness, faintness, unusual shortness of breath, chest pain or other concerning symptoms.
Clients must inform Trained By Corrie Jane Ltd of any relevant injuries, medical conditions, medications, changes in health or other circumstances that may affect their ability to safely participate in their program.
By choosing to participate, clients acknowledge and accept the inherent risks associated with physical exercise and understand that individual responses to exercise cannot be predicted or guaranteed.
Where appropriate, Trained By Corrie Jane Ltd may modify or suspend a client's program and recommend or require medical clearance before the client continues participating.
Nothing in this section excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Consumer Guarantees Act 1993 or other applicable New Zealand law.
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10. Subscription & Billing Terms
All paid coaching programs provided by Trained By Corrie Jane Ltd have a minimum commitment period of six (6) months.
By enrolling, clients agree to the price and payment schedule disclosed at the time of enrolment and agree to make all payments due during the six month minimum commitment period.
Choosing to stop participating, not using the program or app, or requesting cancellation during the minimum commitment period does not end the client's payment obligations for that minimum period.
Failed or Overdue Payments
Payments are charged automatically using the payment method provided at enrolment in accordance with the agreed billing schedule.
If a scheduled payment fails or becomes overdue, Trained By Corrie Jane Ltd may suspend the client's access to coaching services, the app and client only content until the account is brought up to date.
Suspension or termination of access due to non payment does not cancel the client's payment obligations. Any missed or overdue payments remain outstanding and payable, and the client's obligation to complete all payments due during the six month minimum commitment period continues.
Cancellation
Clients may request cancellation during their six month minimum commitment period; however, cancellation will take effect only after the six month minimum commitment has been completed and all payments due for that period have been paid, unless otherwise agreed by Trained By Corrie Jane Ltd or required by New Zealand law.
After the six month minimum commitment has been completed, the subscription will continue on the existing recurring billing schedule until cancelled.
To prevent the next scheduled payment, cancellation must be requested in writing to support@trainedbycorriejane.com at least 48 hours before the next scheduled payment.
Once cancellation takes effect, no further recurring payments will be charged.
Refunds & Non Use
Refunds will not be provided solely because a client changes their mind, chooses not to participate or does not use some or all of the coaching services, app or content available to them.
Nothing in this section limits any rights or remedies available under the Consumer Guarantees Act 1993, Fair Trading Act 1986 or other applicable New Zealand law.
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11. Limitation of Liability
To the maximum extent permitted by New Zealand law, Trained By Corrie Jane Ltd will not be liable for loss or damage arising from a client's failure to follow instructions, misuse of program content, failure to disclose relevant health or medical information, use of the program by another person, or circumstances outside the reasonable control of Trained By Corrie Jane Ltd.
Clients remain responsible for how they perform exercises, use equipment and implement coaching, nutrition and lifestyle guidance provided through the program.
Nothing in these Terms excludes, restricts or modifies any rights, guarantees or remedies that cannot lawfully be excluded under the Consumer Guarantees Act 1993, Fair Trading Act 1986 or other applicable New Zealand law.
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12. Privacy & Data Protection
Trained By Corrie Jane Ltd collects, stores, uses and protects personal information in accordance with the Privacy Act 2020 and the Trained By Corrie Jane Privacy Policy.
Personal information may include contact details, payment related information, coaching information, check ins, progress data, progress photos and health related information voluntarily provided by clients for the purpose of receiving coaching services.
Client information will only be collected, used or disclosed for purposes connected with providing and managing coaching services, operating the business, or for other purposes the client has consented to or that are permitted or required by law.
Where clients provide consent for progress photos, transformation images, testimonials or other information to be used for marketing or promotional purposes, that information may be used in accordance with the consent provided.
Trained By Corrie Jane Ltd may use third party service providers to deliver and administer its services. Personal information may be processed or stored by those providers where necessary to provide the relevant services, subject to applicable privacy requirements.
Further information about how personal information is collected, stored, used, disclosed and protected, and how clients can exercise their privacy rights, is available in the Trained By Corrie Jane Privacy Policy.
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13. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of New Zealand.
Any dispute, claim or proceeding arising from or relating to these Terms, the coaching services or programs provided by Trained By Corrie Jane Ltd will be subject to the jurisdiction of the courts of New Zealand.
Nothing in these Terms limits any rights or remedies available to clients under applicable New Zealand law.
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14. Changes to These Terms
Trained By Corrie Jane Ltd may update or amend these Terms & Conditions from time to time to reflect changes to its services, business practices, technology or legal and regulatory requirements.
Where changes materially affect existing clients, Trained By Corrie Jane Ltd will provide reasonable notice of those changes where appropriate or required by law.
Changes to these Terms will not retrospectively alter payments already due or the agreed price or minimum commitment period for an existing client unless the client agrees to the change or the change is otherwise permitted or required by law.
The most current version of these Terms & Conditions will be made available through the Trained By Corrie Jane website and/or app, with the date of the latest update displayed.
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15. Acceptance Terms
Before enrolling in a Trained By Corrie Jane Ltd coaching program, clients are required to confirm that they agree to the Privacy Policy and Legal Disclaimer & Terms of Use.
Clients cannot proceed with enrolment until this acceptance has been provided.
By providing this acceptance and completing enrolment, the client confirms that they have had the opportunity to review these Terms & Conditions and agree to be bound by them.
These Terms & Conditions form part of the agreement between the client and Trained By Corrie Jane Ltd.
Electronic acceptance through the Trained By Corrie Jane website or app constitutes the client's acceptance of these Terms.